Privacy Policy
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Last Updated: January 12, 2023
This Privacy Policy discloses the privacy practices for finevest.co. This privacy policy applies solely to
information collected by this website (including any sub-domains). It describes how we collect, use,
disclose and otherwise process Personal Information collected in relation to our Services and otherwise in
the course of our business activities. It will notify you of the following:
• what personally identifiable information is collected from you through the website, how it is used and with whom it may be shared;
• what choices are available to you regarding the use of your data;
• the security procedures in place to protect the misuse of your information;
• how you can correct any inaccuracies in the information.
By using our Services or by agreeing to our General Terms and Conditions required to use our certain Services, you agree to the collection, usage, storage and disclosure of information described in this Privacy Policy.
Our Services may contain links to other websites or services; and information practices and/or the content of such other websites or services shall be governed by the privacy statements of such other websites or services.
• what personally identifiable information is collected from you through the website, how it is used and with whom it may be shared;
• what choices are available to you regarding the use of your data;
• the security procedures in place to protect the misuse of your information;
• how you can correct any inaccuracies in the information.
By using our Services or by agreeing to our General Terms and Conditions required to use our certain Services, you agree to the collection, usage, storage and disclosure of information described in this Privacy Policy.
Our Services may contain links to other websites or services; and information practices and/or the content of such other websites or services shall be governed by the privacy statements of such other websites or services.
Information Collection
While delivering our Service, we may ask you to provide us with certain personally identifiable
information that can be used for our marketing activities or to contact and identify you. We will not
process Personal Information for other purposes rather than described in this Privacy Policy.
We collect the following information submitted directly through the Service by the Users:
• information you provide as part of your account registration, which may include your name, email address, username and password;
• information you provide in other interactions with us, such as requests or questions you submit to us via forms or email and requests for customer support and technical assistance.
We will not collect financial information from you (such as your payment card number, expiration date or security code). All payments to us are handled via the third party, Stripe (https://stripe.com). We refer to their Privacy Statement: https://stripe.com/en-gb-us/privacy.
We collect the following information submitted directly through the Service by the Users:
• information you provide as part of your account registration, which may include your name, email address, username and password;
• information you provide in other interactions with us, such as requests or questions you submit to us via forms or email and requests for customer support and technical assistance.
We will not collect financial information from you (such as your payment card number, expiration date or security code). All payments to us are handled via the third party, Stripe (https://stripe.com). We refer to their Privacy Statement: https://stripe.com/en-gb-us/privacy.
Personal Information That We Collect Automatically When You Use our Services
We collect information about your use of the Services, including the type and version of browser,
machine and device you use, access times, usage times, launches, pages viewed, debug, your IP address,
the page you visited before navigating to our Services and other statistics.
When you access or use our Services we automatically collect information about you, including:
When you access or use our Services we automatically collect information about you, including:
Log Information
We collect information about your use of the Services, including the type and version of browser,
machine and device you use, access times, usage times, launches, pages viewed, debug, your IP address,
the page you visited before navigating to our Services and other statistics.
Information Collected by Cookies and Other Tracking Technologies
We use various technologies to collect information, and this may include sending cookies to your
computer or mobile device. Cookies are small data files stored on your hard drive or in device memory
that help us to improve our Services and your experience, see which areas and features of our Services
are popular and count visits. You can instruct your browser to refuse all cookies or to indicate when
a cookie is being sent. However, if you do not accept cookies, you may not be able to use some
portions of our Services.
We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Services or notifications and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether a notification has been opened and acted upon. In addition, we may use third party services such as Segment, Google Analytics, Chaport, Intercom, Amplitude, HotJar, and others that collect, monitor and analyze these statistics to better decipher and analyze the data.
We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Services or notifications and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether a notification has been opened and acted upon. In addition, we may use third party services such as Segment, Google Analytics, Chaport, Intercom, Amplitude, HotJar, and others that collect, monitor and analyze these statistics to better decipher and analyze the data.
Third Parties
We may also obtain Personal Information about you from third parties, such as LinkedIn, Facebook,
Twitter and other publicly accessible sources.
Support and Service
When you contact us for support or other customer service requests, we can maintain records related to
such requests, including any information provided by you that is related to such support or service
requests.
Marketing or Promotional Communications
We may use your Personal Information to contact you with marketing or promotional materials and other
information communications related to Finevest. If you no longer wish to receive marketing or
promotional communications related to us, you can request us to stop sending you such communications
at any moment in time by using the 'Unsubscribe' button in the email. Such a request will be
processed immediately by us, but in any event within two (2) business days.
Information Use
We may use the information collected from Users to:
• maintain, provide, and improve the Service;
• respond to your requests for information;
• prevent or address technical or security issues and resolve support requests;
• investigate in good faith alleged violations of our User Terms of Service;
• help us better understand user interests and needs, and customize the Service for our users;
• engage in analysis, research, and reports regarding use of the Service;
• protect the Service and our users;
• communicate with you via email and through the Service about important notices and updates regarding the Service, such as to inform you about changes in the Service, our service offerings, and important services-related notices, such as about security and fraud. Because these communications are an essential part of the Service, you may opt-out of them only by deleting your account;
• in accordance with applicable legal obligations, communicate with you about promotions, offers, and news about our products. You have the ability to unsubscribe from such promotional communications.
• maintain, provide, and improve the Service;
• respond to your requests for information;
• prevent or address technical or security issues and resolve support requests;
• investigate in good faith alleged violations of our User Terms of Service;
• help us better understand user interests and needs, and customize the Service for our users;
• engage in analysis, research, and reports regarding use of the Service;
• protect the Service and our users;
• communicate with you via email and through the Service about important notices and updates regarding the Service, such as to inform you about changes in the Service, our service offerings, and important services-related notices, such as about security and fraud. Because these communications are an essential part of the Service, you may opt-out of them only by deleting your account;
• in accordance with applicable legal obligations, communicate with you about promotions, offers, and news about our products. You have the ability to unsubscribe from such promotional communications.
Legal Bases for Use of Your Information
If you are located in the EU, please note that the legal bases under the EU General Data Protection
Regulation (“GDPR”) for using the information we collect through your use of the Service as User are as
follows:
• where use of your information is necessary to perform our obligations under a contract with you;
• where use of your information is necessary for our legitimate interests or the legitimate interests of others (for example, to provide security for our Service; operate our Service; prevent fraud, analyze use of and improve our Service, and for similar purposes);
• where use of your information is necessary to comply with a legal obligation;
• where we have your consent to process data in a certain way.
• where use of your information is necessary to perform our obligations under a contract with you;
• where use of your information is necessary for our legitimate interests or the legitimate interests of others (for example, to provide security for our Service; operate our Service; prevent fraud, analyze use of and improve our Service, and for similar purposes);
• where use of your information is necessary to comply with a legal obligation;
• where we have your consent to process data in a certain way.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by
contacting us via the email address given on our website (hello@finevest.co):
• see what data we have about you if do have any;
• correct or update any data we have about you;
• have us delete any data we have about you;
• express any concern you have about our use of your data.
• see what data we have about you if do have any;
• correct or update any data we have about you;
• have us delete any data we have about you;
• express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website,
your information is protected both online and offline.
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or look for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or look for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
Updates
Our Privacy Policy may change from time to time, and all updates will be posted on this page. If you
have any questions or concerns regarding the handling of your personal information, please e-mail
us: hello@finevest.co
© Finevest Pte. Ltd. 2023
